How Can We Help?
Whether you have a question about an outdoor kitchen, need help choosing a pizza oven, or want an order update.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right outdoor kitchen setup?
Consider your available patio or deck space, your preferred cooking style, and how often you entertain. Our team is happy to help you match the right configuration to your backyard.
What fuel types do your pizza ovens use?
Our pizza ovens vary by model and may use wood, gas, or a combination of both. Check individual product pages for fuel specifications, or ask us and we will point you in the right direction.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and operated by Yard Flame, with a dedicated team responding within 24 hours.
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Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
Free shipping on most orders within the Continental U.S. (excludes AK/HI) with no order minimum.
30-Day Returns
If your outdoor kitchen gear does not meet expectations, our return process is simple and straightforward.
